At Redwood Capital Bank, we understand the importance of keeping your identity and financial information safe from fraud.
Redwood Capital Bank has developed a Top 10 list of easy steps that you can take to guard against fraud. Click the links below for in-depth information featuring our Top 10 Tips for Fraud Prevention
Keeping your software and apps up to date is one of the simplest ways to protect your personal and financial information. Updates often include critical security fixes that keep you a step ahead of cybercriminals. Stay safe. Stay updated and if something feels off, contact us.
Free public Wi-Fi might be convenient, but it's not always secure. When you use public Wi-Fi, cybercriminals can intercept your personal and financial information. Avoid logging into your banking apps or entering sensitive data unless you're using a secure, private connection. Protect yourself - think before you connect.
Not all websites are what they seem. To protect your finances, always access your accounts through our official website or mobile app. Avoid clicking on links from emails or texts you weren’t expecting - those could be phishing scams. When in doubt, go straight to the source.
When it comes to fraud, every second counts. If you notice suspicious activity on your account, report it immediately. Quick action can stop further loss and help secure your account before more damage is done. Don’t second guess - reach out right away. We’re here to help.
Scammers can make it look like Redwood Capital Bank is calling - even using our official phone number. This is called spoofing, and it's a growing scam. If someone calls asking for your personal information, passwords, or security codes - hang up and call us directly. We'll never pressure you or ask for sensitive information over the phone.
Digital payments are fast and convenient, but they can also be targeted by scammers. Only send money to people you know and trust. If someone asks you to send a “test” payment to check your account - it's a scam. Once that money's gone, it's hard to get back. Think twice before you tap “send.”
Sharing too much on social media can make you an easy target for fraud. Birthdays, pet names, your hometown - they might seem harmless, but they can help scammers guess your passwords or security questions. Keep your personal information private and review your privacy settings regularly. A little caution goes a long way.
The best way to catch fraud early is to keep a close eye on your accounts. Set up account alerts to get notified of transactions in real time and review your statements regularly for anything unusual. It’s a simple habit that can help stop fraud in its tracks./p>
Scammers use fear and urgency to trick you. Be alert to phishing and social engineering scams. Don’t click suspicious links or attachments in emails or texts and be cautious of urgent messages claiming to be from your bank, a government agency, or tech support. If something feels off, stop and verify.
Strong passwords are your first line of defense. Use passwords that are long, unique and difficult to guess and avoid using the same password across various platforms. Change them regularly and consider using a password manager to keep them secure. One strong password can prevent one major problem.
